The majority of our wood and metal furnishings are hand crafted upon order. Shipment times vary by manufacturer and item(s). Typically one to two weeks for in stock items and four to six weeks for build to order items. You will be notified of an approximate shipping date upon order confirmation or within a week prior to shipment. When items are shipped, you will be notified with a tracking number. If your order is being shipped via freight company, they will contact you directly for a drop off day and time. Shipping within the continental 48 states is free for items shipped via USPS or FedEx. For oversize or bulk items (i.e. beds, large tables) or overweight items such as heavy metal bed frames, which require a motor freight or skid truck, the customer will be billed for the shipping charge at the time of shipment. Whenever possible, we can get you an estimate of shipping costs prior to your order. And rest assured, we will work with the manufacterer to get the lowest cost, but reliable, shipping method for you.
Cabin Appeal collects sales tax only for orders shipped in Minnesota.
Your privacy is of utmost importance to us. We do not share or sell information that we gather to any company, organization, or person, outside of Cabin Appeal. We are the sole owners of the information collected on this site. We only have access to information that you gave us at Checkout, Email, or other direct contact. When you submit sensitive information via the website, it is protected both online and offline with our secure checkout process.
We offer FREE SHIPPING to 48 states on all orders shipped via USPS or FedEx
- UPS, FedEx, and Speedee Delivery are most common for small to medium sized furniture and accessories shipped door to door. Large and bulk items ship via motor freight and includes curbside delivery. This means the truck will pull up to the closest curb to your house. The driver is not required to lift your delivery from the truck or carry your delivery into your house, however, most drivers will assist in unloading if you ask them.
- If your order consists of heavy pieces, we highly recommend that you plan ahead and have additional help to unload. Most carriers have a lift gate to assist in lowering your items from the truck to the ground.
Typically, your order is being constructed specifically for you. In most cases we are not able to accept Returns or Cancellations. We may, however, at our discretion and approval from the manufacturer, make an exception to this policy. Please call us within 48 hours of receiving your order to be considered for a refund. Charges (i.e. restocking fee or shipping charges) may apply.
*** Cabin Appeal reserves the right to cancel an order due to a pricing error on our site. If such an instance should occur, a full refund will be made to the customer. ***